ZARAYAT (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit or shop on zarayat.com, how we use it, and the choices you have.

1. Information We Collect

When you browse our site, create an account, or place an order, we may collect:

• Your name, phone number, email address, and delivery address
• Order details — items purchased, order value, and payment method
• Account information, if you create one, including your order history
• Basic technical data such as your browser type, device, and pages visited, used to improve the site

2. How We Use Your Information

• To process, confirm, and deliver your orders
• To send order updates via SMS, WhatsApp, or email
• To respond to your questions and provide customer support
• To improve our website, products, and overall shopping experience
• To send occasional updates about new arrivals or offers, only if you’ve opted in

3. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Online payments are processed through secure, encrypted payment gateways — we do not store your full card details on our servers.

4. Sharing Your Information

We do not sell your personal information to third parties. We only share the information necessary to fulfil your order with:

• Courier and logistics partners, to deliver your order
• Payment processors, to complete online transactions securely
• Service providers who help us operate the website, under confidentiality obligations

5. Cookies

Our website uses cookies to remember your cart, preferences, and login session, and to understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work as intended.

6. Your Choices

• You can update your account details at any time under My Account
• You can opt out of marketing messages by contacting us or using the unsubscribe link where provided
• You can request a copy of the information we hold about you, or ask us to delete it, subject to legal requirements such as order and tax records

7. Children’s Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at: